PRIVACY POLICY

1. Introduction
Your privacy matters to us. This Privacy Policy outlines how WLCS Projects Ltd collects, uses, stores, and protects personal data provided via our website or through direct contact.
We are committed to complying with the UK GDPR and the Data Protection Act 2018.

2. What Data We Collect
We may collect the following data:
– Name and surname
– Email address and phone numer
– Property address (for quotes or work)
– Project information
– Website usage data (IP address, browser, pages visited)

3. How We Use Your Data
We use your personal data to:
– Respond to enquiries and provide quotations
– Communicate during ongoing projects
– Manage appointments and deliver services
– Send relevant updates (with consent)

4. Comply with legal obligations
We never sell or share your data with third parties for marketing.

5. Data Sharing
We may share limited data with:
– Subcontractors or service providers to deliver requested services
– Legal authorities if required by law
– Web hosting or analytics platforms under GDPR-compliant contracts

6. Data Retention
We retain data for as long as necessary:
For service delivery or legal/accounting reasons (up to 7 years)
After this period, data is securely deleted or anonymised

7. Your Rights
You have the right to:
– Request access to your data
– Correct inaccurate information
– Request deletion (right to be forgotten)
– Object to or restrict processing
– File a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, email: pawel.wlcs@gmail.com

8. Data Security
We implement technical and organisational measures to secure your data, including encryption, access controls, and secure hosting environments.

9. Changes to This Policy
We may occasionally update this policy to reflect legal or operational changes. The latest version will always be available on this page.